Privacy Policy

NationKit (nationkit.ca) is operated by Mentee Education Inc. ("Mentee," "we," "us"), based in Ontario, Canada. This policy explains what information we collect, why, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. What we collect

• Account information — name, email address, organization name, and sign-in credentials (passwords are stored only in securely hashed form).
• Community funding profile — the intake answers you provide: sectors, region, organization type, funding preferences, and priorities.
• Member career profiles — for members you enrol in career matching: name, contact details, target roles, preferences, and resumes. Resumes are held in private storage; download links are time-limited and access is restricted to your account (and Mentee's support role).
• Billing information — subscriptions and payments are processed by Stripe. We receive plan and payment status; we never see or store full card numbers.
• Usage information — basic technical logs needed to operate and secure the service.

2. How we use it

• To match funding opportunities to your community profile and job opportunities to member profiles, and to prepare draft application materials for review. We use automated systems to compare profiles against opportunities and assemble drafts; a human on your side always reviews and decides what is submitted.
• To operate, support, secure, and improve the service, and to communicate with you about your account.
• We do not sell personal information, and we do not use your community's data to benefit any other customer.

3. Where your data lives

Account data is stored with our cloud database provider in Canada (Canada Central region). Nightly backups are maintained. Some service providers we use to gather publicly available opportunity listings and to process payments may process limited data outside Canada.

4. Who we share it with

Only service providers necessary to run NationKit: cloud hosting and database, payment processing (Stripe), and search/listing providers used to find publicly posted opportunities. Each receives only what it needs. We may disclose information if required by law.

5. Retention

We keep your data while your account exists — including while a subscription is paused — so nothing is lost if you return. You may request deletion of your account data at any time (see below); backup copies age out on a rolling schedule.

6. Your rights

You may request access to, correction of, export of, or deletion of your personal information, and members whose career profiles are on the platform may do the same. Email info@mentee.ca and we will respond promptly. You may also complain to the Office of the Privacy Commissioner of Canada.

7. Security

Access to accounts is authenticated and scoped — each account can only read its own data. Resumes and proposals are held in private storage behind expiring, signed links. Administrative access is limited to Mentee personnel who need it to provide the service.

8. Changes

If we make material changes to this policy we will post the update here with a new effective date. Questions or concerns: info@mentee.ca.